Business Services division of Best IT Experts offers third party outsourced contact center services including inbound, outbound, and web based services. With the redundant critical resources, Best IT Experts has been offering contact center services to customers across the globe. Our deep understanding of various business domains allows us to offer services across different industry spectrum successfully.
Established processes certified for international quality standards (ISO 9001:2008) and compliance to data security enable us to offer highly reliable services. Our Agents not only deliver message, but act as the frontline of our customers' business intelligence. Best IT Experts provides extensive quality training to our agent that blends product information, call management techniques, program process and procedures. At Best IT Experts, we evaluate calls extensively to make the program work. Our enterprise quality practice ensures you get both – expected results and business intelligence.
Availability of talent locally and a structured in-house training programs make us to ramp up the services quickly.
Best IT Experts understand's the importance of maintaining confidential information and strengthens compliance with PCI DSS regulatory standards. We have physical, administrative and technical safeguards in place to ensure data security and confidentiality.
Call us today, or complete our Free Trial/Contact Form for a free evaluation of your requirements! We will discuss your specific needs and provide a customized proposal for your business.